Xmas Delivery & Returns

We shall be sending orders until Tuesday 22nd December at 1pm so any order placed before this time will be sent as normal. We will be sending orders out again on Monday 28th & Tuesday 29th December and then resume as normal from Monday 4th January 2021.

Xmas Gift Returns. Orders placed between Wednesday 25th November 2020 and Tuesday 22nd December 2020 that are intended as Xmas gifts may be returned for a credit note (excluding p&p costs) if they are to be returned outside of our normal 14 day returns policy.

If item(s) are intended as gifts please send a message via our contact us page with the word "GIFT" added to your message and your name and order number. We are unable to offer extended returns if you have failed to do this.

We will accept returned items as long as items are unworn with our tags attached. You must contact us to notify of the return by Wednesday 6th January and returns must arrive back with us no later than Wednesday 13th January. A credit note will be issued for all orders outside of our normal 14 day returns policy which will be valid until December 31st 2021. All other returns policy terms apply.

Please see our returns policy page for all other normal returns. 

 

Christmas & New Year Last Posting Dates 2020. To receive orders in time for Xmas please see the Royal Mail recommended postage dates below. Please remember these are recommended dates only and do not indicate guaranteed delivery times.

Orders must be placed before 1pm to be sent on these days and these are for reference only, we are unable to guarantee delivery times.

UK Standard Delivery - Monday 21st December.

UK Express Delivery - Tuesday 22nd December ( orders placed before 1pm ).

 

International Shipping Advised Last Posting Dates. (Info taken from Royal Mail website, delivery times are for reference only and cannot be guaranteed )

Friday 4 December Australia, New Zealand

Wednesday 9 December Africa, Asia, Caribbean, Central and South America, Far and Middle East

Thursday 10 December Canada, Cyprus, Malta

Friday 11 December Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey

Saturday 12 December Czech Republic, Finland, Italy, Poland, Sweden, USA

Wednesday 16 December Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland

Friday 18 December Belgium, France, Ireland, Luxembourg